Microsoft Office Basics: online course with internship agreement
Microsoft Office Basics teaches the everyday work of an office or back-office role. You learn to store and name files, write clear English email, build Word documents on styles and run mail merges, keep clean Excel tables and pivot tables, check data quality and keep slides short. The course is for newcomers to office work. Access lasts 180 days, 100 % online, and an internship agreement is included. Price: €200.
- 180 days of access
- 100 % online, at your own pace
- Level: beginner · Basic computer use, working English
- Assessment: 12 quizzes (60 questions) and a final project
- Internship agreement included
- Certificate with a verifiable QR code
- Languages: Spanish, English, French
- Price: €200
Who it is for
- People preparing for a first office or back-office job
- Career changers who use Office informally but have never been trained in it
- Anyone joining a team that works in English across several countries
- Interns who need workplace habits for files, email and spreadsheets
What do you need to start?
Prior knowledge
- No prior Office training is needed; you should be able to use a computer, a browser and email
- Enough English to read workplace messages; the course itself teaches office writing in English
- No accounting or IT background is required
Software and equipment
- A computer with an internet connection
- Microsoft Word, Excel and PowerPoint for the exercises; a licence is not part of the course
- An email and calendar program for the inbox and meeting topics
What you'll be able to do
- Decide where to save a work file and name it so it can still be found a year later
- Write work emails and meeting invitations that hold up across time zones
- Rebuild a messy Word document on paragraph styles, real tables, headers and page numbers
- Set up a mail merge, check the preview and fix blank or badly formatted fields
- Convert a list into an Excel table with proper headers, formats, frozen panes and validation
- Summarise a supplier list with lookups and pivot tables, and check the total by hand
- Spot misread dates, dropped leading zeros, text-stored numbers and duplicate rows before reporting
- Reconcile a spreadsheet against the company system and decide when to escalate a ticket
Skills you will practise
- File naming and storage
- Professional email in English
- Word paragraph styles
- Mail merge
- Track changes
- Excel tables
- Pivot tables
- Data validation
- ERP and CRM basics
- Support tickets and SLAs
Syllabus
- Your office job and the Office you will actually find — Where to save files, how to name them, Save versus Save As, finding lost files, and when to send a PDF.
- Professional email in English: inbox, calendar, time zones — Writing clear subject lines and requests, and scheduling meetings that work for colleagues in different time zones.
- Word 1: the documents an office actually produces — Rebuilding a document on paragraph styles, real tables, page breaks, headers and page numbers, then exporting it reliably.
- Word 2: templates, mail merge and reviewing — Reusable templates, mail merge from a list, track changes and comments, and what marking as final or restricting editing actually protects.
- Excel 1: real tables of real data — Excel tables, clean header rows, one row per fact, number and date formats, frozen headers and basic data validation.
- Excel 2: lookups, pivot tables and the weekly report — Answering recurring questions such as spend per supplier with lookups and pivot tables, checked against a manual total.
- Data entry and data quality — Ambiguous dates, import errors, duplicates versus legitimate repeats, validation at entry and quick sanity checks before trusting a report.
- Working with the company system: ERP, CRM and the suite — What ERP and CRM records hold, the export-work-reconcile cycle, control totals, support tickets, priorities and SLAs.
- Shared files and a team spread over several countries — Working on shared files with colleagues elsewhere, and keeping enough history to know who changed what and when.
- PowerPoint, the amount that is actually asked for — Building the few slides a meeting needs, and telling an on-screen deck apart from a stand-alone handout.
- Written office English for a multi-country team — Short sentences, unambiguous dates, the right register for internal or external messages, and set phrases for requests, refusals and clarifications.
- Getting the job and surviving the first month — Reading job adverts' software lines, describing your skills as concrete tasks, and handling the normal friction of a first month.
Internship agreement
With this course an intern could support a finance back office, administration or customer service team: keeping supplier or invoice lists, preparing mail-merged letters, formatting documents and drafting emails. Typical tasks also include running data-quality checks on exports, reconciling figures against the company system, raising support tickets and preparing short slide decks for team calls.
The internship can run at the same time as the course, within the 180 days of access.
Frequently asked questions
What kind of job does Microsoft Office Basics prepare me for, and do I get a vendor certification?
Microsoft Office Basics is aimed at entry-level office and back-office roles, such as finance support, administration or shared-service teams working in English. It does not prepare you for an official vendor exam. The course explains that adverts asking for 'proficient in MS Office' usually assume the skill rather than require a certificate, and that employers look for the ability to take a task and finish it on whatever software is installed.
What could I actually do during the internship with this course?
You would find the host company yourself, and the school issues the internship agreement. Suitable tasks follow the course: tidying and maintaining Excel lists, building summaries with pivot tables, checking exported data for errors, preparing letters by mail merge, formatting reports in Word, writing clear English emails to other offices, reconciling figures against the ERP and opening support tickets.
Which tools and methods does the course cover?
It covers Word (paragraph styles, tables, templates, mail merge, track changes, editing restrictions), Excel (tables, formats, frozen panes, data validation, lookups, pivot tables) and PowerPoint (short decks and handouts). It also covers email and calendars across time zones, ERP and CRM concepts, control totals, support tickets with priorities and SLAs, and checking AI-drafted text before you send it.
Will an interview for an office job test me on menus and function names?
Usually not. The course argues that interviews for these roles test whether you can do the underlying task, not whether you remember menu paths. The last module shows you how to describe two or three concrete things you can now do, in task-based language. It also shows you how to present the course honestly as training and check any AI-suggested interview answer against what you actually did.
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Content updated: 07/10/2026